Description: Hewlett Packard Enterprise is looking for a Technical Support Graduate within HPE Hybrid IT to join us!
In this amazing role, you will support a specialist team with enhancing customer experience. You will focus on achieving industry leading customer satisfaction and loyalty by driving improvements for our customers through change. If you want to be part of a business that is growing—with great opportunities then please apply today.
How you’ll make your mark:- You'll provide reports and documentation to the customer about root cause analysis and suggestions to resolve/ avoid.
- You can partner with our local and worldwide resources to assist in customer satisfaction improvement.
- You want to learn about our enterprise server, storage, network products and total solutions and technologies by reading manuals/ information online or by taking formal/informal training courses to become a product expert.
- You will contribute to the success of other parts of the business through joint problem solving, knowledge sharing and proactive activities.
- You completed a Bachelor degree in Computer Science or Engineering in 2020/ May 2021.
- You are an excellent written and verbal communicator with strong teamwork skills.
- You have an excellent customer focused mindset and are a problem solver.
- Quick learner, with ability to comprehend complex systems and you are motivated to help / guide others.
- Challenges in an exciting, supportive and international work environment. Participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers!
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills.
We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
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