Description: Apply now for the Momentum IT Helpdesk Internship Programme 2021.
We are looking for young talent eager to learn and grow within a dynamic workforce; who enjoy working with people to solve their IT related problems.
We also encourage people with disabilities to apply.
Location: Centurion
Requirements:
- Relevant IT Qualification
- Less than 24 months working experience
- MS Office proficient
- Must be a South African
Skills & Competencies
- Self-Starter
- Analytical Skills
- Team Player
- Client-centric/Service Oriented
- Creative and innovative
- Excellent written and verbal communication skills
- Adaptable
Responsibilities
- Contribute to a self-managed team environment with a can-do attitude to ensure team goals and targets are achieved
- Learn to assist with first-line technical software support queries of the various Momentum Platforms
- Perform trouble-shooting interventions to resolve use queries
- Communicate effectively with users in providing feedback and offering assistance
- Escalate complex queries to second line support when necessary
- Actively participate in the creation of your personal development plan
- Successfully complete ongoing training required to main service excellent
- Get assigned mentors and get support on your professional growth
All positions will be filled in accordance with our Employment Equity plan. Momentum is committed to employment equity. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the relevant employment equity plans and policies of the company.
Please note that correspondence will only be entered into with shortlisted candidates. Momentum reserves the right not to make an appointment or to re-advertise.
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